Shipping Policy

All orders will be dispatched from our warehouse within 1 to 2 business days.

Estimated shipping time*
Standard USA Shipping: 3 - 6 Business Days

Shipping may be delayed due to Covid-19 and holidays***

Remember not to count weekends. Most carriers will not deliver expedited packages on weekends.

Alaska, Hawaii
Shipments to Hawaii, Alaska, Puerto Rico will take an additional 1 or 2 weeks delay

International Shipping
We currently only ship to USA, but will expand our region in the near future.

Other shipping info
To ensure you receive your package on time, please make sure your address information is correctly entered with the right abbreviations, street numbers, building or apartment numbers, and route information (if applicable)

We are not responsible for lost, misplaced, or incorrectly delivered shipments if the address you provided is incorrect or incorrectly entered at the time of purchase.

*All shipping times exclude clearance / customs delays

Your packages may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These charges will typically be due once the shipped goods arrive at the country of destination.

You are responsible for any and all additional charges that may apply. We are not responsible for any delays caused by the customs in your country. Please contact your local custom department office for further details on the charges.

Shipping Fees
Shipping fees are non-refundable.

If you have any questions or any concerns, please email us at info@deardesires.com We will try our best to resolve any issues.